Code of Conduct

Contents

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Send a Complaint or Report

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Principles

Compliance with Law

Respect in the Workplace

Protection of Company Property

Employees and Volunteers

Professionalism

Dress Code

Corruption

Communication

Benefits

Absenteeism or Tardiness

Conflicts of Interest

Collaboration

Communication

Benefits

Policies

Disciplinary Actions

Sending a Complaint or a Report

1. The formal workplace conflict complaint process is designed to resolve problems, issues or complaints that cannot be resolved informally through working with the appropriate manager(s) and Human Resources.

2. All reports are sent to a third party group so that reports do not cause more internal conflict or politics.

3. Complete a report by clicking here

Principles

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1. Aid is given regardless of the race, creed or nationality of the recipients and without adverse distinction of any kind. Aid priorities are calculated on the basis of need alone;

2. We shall respect culture and custom;

3. Ways shall be found to involve program beneficiaries in the management of relief aid;

4. We hold ourselves accountable to both those we seek to assist and those from whom we accept resources;

5. We shall recognize students as dignified human beings.

Compliance with law

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All employees and volunteers must protect our company’s legality. They should comply with all environmental, safety and fair dealing laws. We expects you to be ethical and responsible when dealing with our company’s finances, products, partnerships and public image.

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Respect in the workplace

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All employees and volunteers should respect their colleagues. We won’t allow any kind of discriminatory behavior, harassment or victimization.  You should conform with our equal opportunity policy in all aspects of their work, from recruitment and performance evaluation to interpersonal relations.

Protection of Company Property

All employees and volunteers should treat our company’s property, whether material or intangible, with respect   and care.

Employees and Volunteers:

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• Shouldn’t misuse company equipment or use it frivolously.

• Should respect all kinds of incorporeal property. This includes trademarks, copyright and other property (information, reports etc.)

• Should use them only to complete their job duties.

• Protect company facilities and other material property from damage and vandalism, whenever possible.

• Act professional

• Show integrity and professionalism in the workplace

Personal appearance

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All employees must follow our dress code and personal appearance guidelines:

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We expect everyone to dress appropriately in business casual attire.

Because our work environment serves customers, professional business casual attire is essential. Customers make decisions about the quality of our products and services based on their interaction with you.

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Consequently, you must also maintain good hygiene. Business casual attire includes suits, pants, jackets, shirts, skirts and dresses that, while not formal, are appropriate for a business environment.

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Examples of appropriate business attire include a polo shirt with pressed khaki pants, a sweater and a shirt with corduroy pants, a jacket with a skirt or slacks and a blouse or a sweater with a skirt or pants. Pantsuits and sports jackets also fit the business casual work environment if they are not too formal.

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Jeans, t-shirts, shirts without collars and footwear such as flip flops, sneakers, and sandals are not appropriate for business casual attire. 

Employees are expected to demonstrate good judgment and professional taste. Use courtesy towards coworkers and your professional image to customers as the factors you use to assess whether you are dressing in business attire that is appropriate.

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Employees who wear business attire that is deemed inappropriate in this workplace will be dealt with on an individual basis rather than subjecting all employees to a more stringent dress code for appropriate business attire.

Corruption

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We discourage employees from accepting gifts from clients or partners. We prohibit briberies for the benefit of any external or internal party.

Job duties and authority

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All employees and volunteers should fulfill their job duties with integrity and respect toward customers, stakeholders and the community. Supervisors and managers mustn’t abuse their authority. We expect them to delegate duties to their team members taking into account their competences and workload. Likewise, we expect team members to follow team leaders’ instructions and complete their duties with skill and in a timely manner.

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We encourage mentoring throughout our company. 

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Absenteeism and tardiness

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Employees should follow their schedules. We can make exceptions for occasions that prevent employees from following standard working hours or days. But, generally, we expect employees to be punctual when coming to and leaving from work.

Conflict of interest

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We expect employees to avoid any personal, financial or other interests that might hinder their capability or willingness to perform their job duties.

Collaboration

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Employees should be friendly and collaborative. They should try not to disrupt the workplace or present obstacles to their colleagues’ work.

Communication

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All employees must be open for communication with their colleagues, supervisors or team members.

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Benefits

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We expect employees to not abuse their employment benefits. This can refer to time off, insurance, facilities, subscriptions or other benefits our company offers.

Policies

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All employees should read and follow our company policies. If they have any questions, they should ask their managers or Human Resources (HR) department.

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Disciplinary actions

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Our company may have to take disciplinary action against employees who repeatedly or intentionally fail to follow our code of conduct. Disciplinary actions will vary depending on the violation.

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Possible consequences include:

• Demotion.

• Reprimand.

• Suspension or termination for more serious offenses.

• Detraction of benefits for a definite or indefinite time.

• We may take legal action in cases of corruption, theft, embezzlement or other unlawful behavior.